FAQs –  Frequently asked questions


What can I expect from ECTS 2020 Live Prime Time?

The programme will be compact but highly interesting. All sessions will be available on demand on the virtual congress platform until 31 December 2020.

ECTS 2020  Live Prime Time: Takes place from 22-24 October 2020 and will include Clinical and Basic Workshops, Plenary Symposia, Steve Boonen Lecture, ECTS-ASBMR Debate, Big Clinical Session, Oral Presentations, Educational Symposia, Industry supported sessions, Exhibition and Posters.

Link: Programme Live Prime Time

ECTS@Home: Weekly educational sessions from October-December 2020 including Workshops, National Day and Working Groups, Clinical and Basic Science Update, Meet the Experts.

Link: Programme ECTS@Home

Download ECTS 2020 – Final Programme Book

Download ECTS 2020 – Mini Programme Booklet

There is no separate registration for ECTS@Home required, however every week, you will receive notifications to reserve your seat.
The congress fee for ECTS 2020 Digital Congress includes the participation for the Live Prime Time Congress and ECTS@Home.

In which Time Zone will run the Live Prime Time Congress?

The virtual conference will be streamed live on 22 – 24 October 2020. All the sessions indicated within the programme will be based on Central European Summer Time (CEST).

Is there any specific tool or software required to attend the Live Prime Time event?
No special software needs to be installed to participate in the event. All you need is a computer, laptop, tablet or smartphone and a stable Internet connection. We recommend Google Chrome as operating system. Please avoid to use the Internet Explorer.

Faculty members will be asked to download “Zoom” prior the event. Further information is provided within the speaker mailings.

How can I request technical support and ask congress related questions?

Please refer to the ECTS HelpDesk counter at the virtual congress foyer and to the support button that is available on each page. The login data will be send out by e-mail on 20 October 2020.

You can reach our helpdesk during the days of the event at the following times:

Wednesday:      13.00 – 18.00 CEST

Thursday:           07.00 – 20.00 CEST

Friday:                07.00 – 20.00 CEST

Saturday:           07.30 – 19.00 CEST

A HelpDesk with a chat function on the virtual platform allows you to contact the ECTS organising team if you have any questions.

Before the Live Prime Time Congress starts, please contact ects2020@interplan.de for further support.

How is access to the digital platform restricted?

To access the platform, you will receive personal login data. These will be sent to all registered participants by e-mail before the congress.

Will it be possible to get credits for the virtual congress?

“The accreditation of the ECTS Live Prime Time event has been submitted to the European Accreditation Council for Continuing Medical Education (EACCME®) and is under review.

The attendance during the live sessions will be tracked.

In order to obtain the CME accreditation, please complete the evaluation form that will be send to you by e-mail after the Live Prime Time event.

Will a certificate of attendance be available?
The certificates will be send to you by e-mail. The completion of the congress survey will be mandatory in order to receive the certificates.


What if I cannot attend a certain session?

Live Prime Time sessions will be available on-demand on the virtual congress platform until 31 December 2020. This will allow every registered participant to re-view any missed talks or sessions on demand.  Please note however, that some speakers may have not given permission for on-demand access of their session recording.

Most of the on-demand content will be transitioned to the ECTS Educational Resource Center for about two years.

Is there the opportunity to ask questions to the speakers?

Yes, there is the possibility to ask questions during the individual presentations with a Q&A function.
After the session, you can also connect with a speaker, or any other participant, using the “Participants’ look up”

Will there be a poster session?

Posters will be available as ePoster and presented with 2-3 minute audio file.
In case of any questions about the ePoster, delegates can submit their questions to the poster author.

Is there a simultaneous translation?

No, there will be no translation. The congress language is English.

Where do I find the abstracts book?

The abstract book is available for download on the ECTS congress website. 

Download ECTS 2020 Abstract Book



Can I chat or have a video call with other participants?

The networking area provides you with several possibilities to get in contact with colleagues and friends from around the world. You are looking for someone that has the same professional role and comes from the same country? No problem, the search option makes it possible. In order to get in contact, just send that person a not or invite her/him for a video chat.

What are the “Coffee Shops”?

In the Networking Area, you will find Virtual Coffee Shops.  These are free areas for members and delegates to reconnect with their peers during the conference for casual meet-up.  It will be like having a chat while waiting to get served!

Three-times per day, for 15 minutes, each coffee shop will have a topical heading and will be animated by “baristas” who will be ECTS members.

Access code: ECTS2020

For further information, please have a look into the scientific programme.



Will there be an exhibition?

There will be a 3D virtual exhibition area, that is accessible from 22 October – 31 December 2020.Click here for exhibitor list.

Some exhibitors provide a chat tool in order to contact the company directly.

Code of Conduct

What precautions have been taken to protect patient data and the speakers’ copyright?

The online platform for the Live Prime Time section is only accessible to registered participants and is provided with a corresponding access restriction.

Participants agree that capturing or copying of lectures, Q&A’s, chat room activities in the form of photos, screenshots or video are strictly prohibited. All participants must actively confirm that they will adhere to these guidelines in order to participate the digital congress.

All lectures are the property of the respective speakers and it is not allowed to copy, to forward or to save any video, audio-file, e-poster, presentation etc.

The use of the virtual platform and the registration to the ECTS 2020 Digital Congress complies with the guidelines of the GDPR.

How ECTS organises its Annual Congress?

The organisation of the ECTS Annual Congresses follow internal policies and a number of established code of conducts:

·       Organisation of ECTS Annual Congress